Opening Hours

Reception is open during the following times:

Early morning appointments are available Mondays, Tuesdays & Wednesdays.

The reception team are available to take your calls between 8.00am and 6.00pm weekdays.

Patients can use the automated booking system to check, book and cancel routine Doctors appointmets 24 hours a day, 7 days per week.

Training Days

In order to be able to provide you with the very best care, all our doctors, nurses and staff need to keep up to date with their knowledge and skills. We therefore have planned regular training sessions throughout the year. These are usually held on a Tuesday, Wednesday or Thursday afternoon. The surgery will be closed during these times. A notice giving you the dates is displayed in the waiting room. On these occasions you need to phone 0118 936 5390 and you will be put through to the out-of-hours service.

When We Are Closed (Tel: 0118 936 5390)

If you need urgent advice out of surgery hours, please telephone the number above. In line with most surgeries we now use a co-operative of local GPs for out-of-hours calls.  You will then either be offered advice or an appointment at a local primary care centre or, if you are too unwell to attend an appointment, a doctor will visit you at your home. Records of all contacts with the out-of-hours service are forwarded to the surgery. If you experience any difficulty in contacting a doctor out of hours please inform the practice manager.

Patients can use the automated booking system to check, book and cancel routine Doctors appointmets 24 hours a day, 7 days per week.

This service should not be used to obtain a repeat prescription. The duty doctor does not have access to your medical records.

NHS Direct

In the case of urgent need when the practice is closed you can call NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.